Title:	Managing Organizational Development – The Interrelation of New Information Technology and Organizational Diagnosis
Authors:	Wolf, Tim Robin
ORCID of the author:	https://orcid.org/0009-0003-2312-9448
Thesis advisor:	Prof. Dr. Karsten Müller
Thesis referee:	Prof. Dr. Nick Lin-Hi
Abstract:	Globalization, rapidly changing financial markets, competitive environments, and differing consumer demands force today’s organizations to anticipate and react quickly. Organizations are faced with challenges to stay continuously in contact with their workforce and drive organizational change initiatives, especially when distributed globally. New information technology promises a meaningful way to overcome challenges and support arising business needs, such as company-wide standard software packages implemented to manage work processes. Further, high expectations are ascribed to online administered feedback channels to stay in touch on employee experiences. On the one hand, online feedback channels enable organizational diagnosis. On the other hand, organizational diagnosis is needed to successfully support the implementation of new technologies. Based on this interaction between new information technology and organizational diagnosis, the present work examines owing questions on both: Study 1 provides a foundation by investigating, if organizational attitude surveys administered online within a cross-cultural setting represent psychometrical equivalence to their more traditional counterparts of paper-pencil surveys. Study 2 explores if recently introduced new online feedback methods, such as Prediction Markets, are comparable to traditional online attitude surveys and can provide valid information for organizational diagnosis to support management activities. Study 3 focuses on how organizational diagnosis supports the implementation of new information technologies, such as company-wide standard software by building on and extending the Technology Acceptance Model. An overarching framework organizes the rationale for the studies and helps to contextualize the present research project. In sum, each of the appended research papers contributes to the understanding on how information technology can enable organizational diagnosis and how organizational diagnosis supports the implementation of new technologies. The discussion of remaining questions as well as limitations of the present project highlight considerations for future studies and demonstrate the theoretical as well as practical relevance of the issue.
URL:	https://doi.org/10.48693/426 https://osnadocs.ub.uni-osnabrueck.de/handle/ds-2023111510014
Subject Keywords:	attitude measure; change management; company-wide standard software; cross-culture; feedback methods; IT implementation; management intervention; measurement equivalence; new organizational IT; organizational diagnosis; organizational development; prediction market; survey administration mode; TAM; technology acceptance
Issue Date:	15-Nov-2023
License name:	Attribution-NonCommercial-NoDerivs 3.0 Germany
License url:	http://creativecommons.org/licenses/by-nc-nd/3.0/de/
Type of publication:	Dissertation oder Habilitation [doctoralThesis]
Appears in Collections:	FB08 - E-Dissertationen

This item is licensed under a Creative Commons License